Job Description

Job Title: Loss Prevention Specialist Company: Goodwill Industries of the Palm Beaches & Treasure Coast Location: Fort Pierce, FL Pay Base pay range: $47,500.00/yr – $47,500.00/yr (actual pay based on experience) THE COMPANY Goodwill Manasota aims to create a positive and fulfilling work environment with an emphasis on training and self‑empowerment. Full‑Time Team Members can expect a consistent forty‑hour work week and benefits including three weeks paid time off in the first year, 24/7 Goodwill‑paid phone access to a doctor through Teladoc, and other attractive benefits. THE POSITION As a Loss Prevention Leader, responsibilities include: Awareness & Prevention: Communicate, train, and educate security and loss prevention programs and strategies. Ensure open and honest communication that safeguards employees, donors, and customers. Support Goodwill’s drug‑free workplace and uphold core values. Represent zero tolerance for harassment, substance abuse, workplace violence, medical incident reporting, theft, and related offenses. Assess, create, and train loss prevention and asset protection strategies to determine effectiveness. Facility Protection & Corporate Security: Investigate disturbances such as alarm calls, unlawful intrusion, fires, and property damage. Assist with integrity of facility physical security systems, including locks, key control, and alarms. Manage all aspects of keys and alarm control access procedures. Monitor facilities using video surveillance systems. Partnership: Partner with stakeholders and departmental leaders to ensure timely case closure. Utilize Loss Prevention Support Helpdesk system to handle issues within SLA timelines. Monitor digital video recordings and report operational or quality issues. Respond to critical incidents and emergency situations. Training: Ensure 100% customer satisfaction during training delivery. Lead new‑hire orientation and safety training. Provide leadership feedback and coaching while on the field. Assist in developing loss prevention training courses or content. BENEFITS Medical, Dental & Vision Insurance; Employer‑Paid Life Insurance; 401K with Employer Match; Paid Time Off; 25% Store Discount; DailyPay; Teladoc copay coverage; Life Coach access; Training & Development Opportunities; Education Assistance; Comprehensive Wellness Program with Incentives. QUALIFICATIONS Ability to provide one‑on‑one and group training and knowledge sharing. Effective communication, decision‑making, and problem‑solving skills. Team building and business partnership skills. Excellent conflict resolution, negotiation, and interview skills. Proficiency with Microsoft Office suite. Strong public relations and customer service skills. Technical proficiency with digital platforms and systems (RM/LP management, video systems). Ability to maintain confidentiality regarding investigations and employee information. Ability to develop and maintain effective working relationships. TRAINING AND EXPERIENCE 2–5 years of loss prevention/asset protection experience in a multi‑unit capacity preferred. Minimum 2 years of CCTV, burglar, fire alarm maintenance/monitoring skills. LPQ/LPC, Wicklander‑Zulawski Interview and Interrogation or other certification a plus. SPECIAL REQUIREMENTS Valid driver’s license and privately owned vehicle for travel within the Goodwill territory. Occasional use of company vehicle under special circumstances. Availability for flexible schedule including days, nights, and weekends. Drug testing required for safety‑sensitive position. May require access to facility keys and alarm systems. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industries Non‑profit Organizations Referrals increase your chances of interviewing at Goodwill Industries of the Palm Beaches & Treasure Coast by 2x. Get notified about new Loss Prevention Specialist jobs in Fort Pierce, FL . #J-18808-Ljbffr

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